Posts tagged with ‘clients’

  • Three Ways I Let My Clients Know I Love Them

    By jessicabroome on October 22, 2015
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    I’ve written before about what my clients do that make me love them— but here are a few things I do to demonstrate how much I adore my clients and want to be of service to them. I get to know their business. The better I understand a client’s business, the more helpful I can be. If they have a unique […]
  • Clients Who Cry Wolf, and Why I Don’t Mind

    By jessicabroome on September 30, 2015
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    I recently had a project get canceled. This is not out of the ordinary; budgets get cut, priorities shift, and occasionally, another researcher wins the work instead (unbelievable, I know). What was a little out of the ordinary with my recent cancellation was that the process had been dragging on for SIX months. In April, I gave the team a […]
  • Lucrative, Lovely, or a Learning Experience

    By jessicabroome on September 17, 2015
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    I’m currently in Lagos, Nigeria doing in-home interviews (after 5 days of the same in Shanghai, China). More on this adventure soon, I promise! Right now I’m too deep in it to write about this experience– it’s going great, though! In the meantime, here are a few words on how I decide which clients to work with. My mom loves to say […]
  • Lucky 7: Gratitude after 7 Years on my Own

    By jessicabroome on September 9, 2015
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    September 2008 was the last time I sat in a cubicle, wearing high heels and making money for someone else. Far from having the 7-year itch, I’m pretty much bursting with excitement and gratitude for so many things. To name a few… 1. Freedom to travel and work from anywhere: I’ve written before about my location-independent life. If I can […]
  • My Latest Challenge: Working in Native Country

    By jessicabroome on August 13, 2015
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    Anyone who has spent ten minutes with me in the past few months knows that I’ve been consumed by my latest client: a Native American tribe in North Carolina. Like roughly 250 other federally recognized tribes in the US, they have a casino on their land, and the revenues from the casino serve both as income for the tribe and […]
  • Who I’ve Been Helping this Quarter

    By jessicabroome on July 14, 2015
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    I like to think of myself as a giver: I’m giving my clients information they didn’t have before, information they can use to make smarter decisions. Here are a few ways I’ve used research to help clients make well-informed decisions lately: A law firm working on a class action suit against a bank wanted to know how many hours of unpaid overtime […]
  • How to be my Favorite Client

    By jessicabroome on October 14, 2014
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    I try not to play favorites with my clients, but there are some who I am really, really delighted to be working with. Here are a few things they do that make me love them: Have clear, agreed upon expectations. Clients who read the statement of work I send them, and understand that it lays out what I’ll be doing […]
  • How I Make It Rain

    By jessicabroome on May 4, 2014
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    “How do you get your clients?” This is one of the most common questions I hear. I don’t advertise or have booths at trade shows or send out direct mail. And I don’t think many people get to my website because they Googled “survey methodologist for hire.” So what DO I do? Here’s what has worked for me: Having a […]
  • Respondents are not Just Rows in a Dataset

    By jessicabroome on February 18, 2013
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    After qualitative research, my clients often ask questions like “What were the key take-aways from respondents in this market?” This is what they’re concerned about, and rightfully so; it’s their job. But I try to remember that, just like my clients are more than their jobs, our respondents are more than just respondents: they’re people with lives and families and […]

All material copyright 2014-2016 | Jessica Broome Research | Portrait photo by Sarah Hodzic, Blink Photography